Thank you for taking the time to provide your feed back..  Dawn Mucci

To whom it concern,

Please convey my sincere thanks to Kimberley Cohen, who helped my daughter overcome her anxiety and fears over lice! This is the first time my family and I experienced lice.  From the moment Kimberley returned my call I knew my daughter was in the right hands.  Over the phone Kimberley’s knowledge and ability to answer all my questions reflects the professionalism of your staff and company.

When Kimberley arrived at my home much to her surprise she was greeted by Vaughan Fire and Ambulance.  She quickly called me over the phone to ask if everything was ok and if there was anything she could do to help!!   Lice, Fire Fighters, Ambulance what else could go wrong.  Kimberley patiently waited in her car until my aunt was taken to hospital to be assessed.  I was shaken up and not focused but Kimberley knew what needed to be done.  I was constantly on the phone but my 10 year old daughter was very comfortable and rather knowledgeable on the lice situation that would soon be put behind her. This evening I received a call from Kimberley checking up on my aunts condition.  I was deeply touched by her thoughtfulness!

Kimberley merits the highest commendation on an excellent job done!!

With sincere thanks

Anna